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How CPQ helps you be 'future fit'
With uncertainty ahead and analysts stumped predicting post COVID-19 future growth, one thing is for sure, businesses who are adapting to...
Rob Stainsby
9 min read


Product Life-cycle Management (PLM) as a “SERVICE” to sales & service delivery
As product managers we understand the different hats that you need to wear when developing and life-cycling services. Services may need...
Rob Stainsby
3 min read


Why its a "when" not "if” for Service Provider adoption of Configure Price Quote (CPQ) 4 min
Providers are facing a time of rapid change as a result of unprecedented innovation, business complexity and increased expectations. This...
Rob Stainsby
4 min read


A deeper look at “Product to Cash” for Managed Service Providers (MSPs)
Firstly why “Product to Cash” and not “Quote to Cash”, the answer to this is simple, the journey starts with well-defined products and...
Rob Stainsby
4 min read


Meter-to-cash and order-to-cash strategies for IT service providers
Service providers are constantly evolving their offerings from new cloud and network offerings to the growing need for cyber security...
Rob Stainsby
4 min read


Service provider product strategy “as a service” or “not as a service”
As product managers, we have many aspects to consider in forming a product strategy. In this blog post, we will look at one of the bigger...
Rob Stainsby
2 min read


Service provider M&A, using digitisation to accelerate integration & realise competitive advantage
An increasing number of service providers are turning to acquisitions to accelerate their growth strategy. Typically acquiring...
Rob Stainsby
2 min read


Great insight from Managed Services & Hosting Summit UK 2018
After attending the Managed Services & Hosting Summit UK 2018, I thought it would be useful to share some of the most interesting points...
Rob Stainsby
3 min read


How CPQ helps you be 'future fit'
If you are a service provider we can help. From IT services through to software services, we could be just what you are looking for to...
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1 min read


BREAKOUT OF A BAD CYCLE, QUOTE WITH SPEED, CONFIDENCE AND ACCURACY…
Breaking out of a poor product to sales cycle can seem daunting for IT Service Providers who have not invested enough time into...
Rob Stainsby
3 min read


Importance of client solution life cycle management for service providers
Providing great client service is not just about operational services, it requires efficient and effective client solution life cycle...
Rob Stainsby
3 min read


3 things to avoid as a product manager for service providers
Product life cycle management for service providers is never easy. It is fundamental to the overall performance of a business and I am...
Rob Stainsby
4 min read


Why service providers are looking beyond Excel for configuring, pricing & quoting (5mins)
In today’s world of increased expectations, drive for increased sales and productivity, service providers are looking beyond excel as the...
Rob Stainsby
4 min read


Benefits of Configure Price Quote (CPQ) for managed service providers
Our world is exponentially changing in many ways. New technology is not just enabling business, it is transforming. Blockchain, as an...
Rob Stainsby
6 min read
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