With uncertainty ahead and analysts stumped predicting post COVID-19 future growth, one thing is for sure, businesses who are adapting to...

As product managers we understand the different hats that you need to wear when developing and life-cycling services. Services may need...

Providers are facing a time of rapid change as a result of unprecedented innovation, business complexity and increased expectations. This...

Firstly why “Product to Cash” and not “Quote to Cash”, the answer to this is simple, the journey starts with well-defined products and...

Service providers are constantly evolving their offerings from new cloud and network offerings to the growing need for cyber security...

As product managers, we have many aspects to consider in forming a product strategy. In this blog post, we will look at one of the bigger...

An increasing number of service providers are turning to acquisitions to accelerate their growth strategy. Typically acquiring...

After attending the Managed Services & Hosting Summit UK 2018, I thought it would be useful to share some of the most interesting points...

If you are a service provider we can help. From IT services through to software services, we could be just what you are looking for to...

Breaking out of a poor product to sales cycle can seem daunting for IT Service Providers who have not invested enough time into...

Providing great client service is not just about operational services, it requires efficient and effective client solution life cycle...

Product life cycle management for service providers is never easy. It is fundamental to the overall performance of a business and I am...

In today’s world of increased expectations, drive for increased sales and productivity, service providers are looking beyond excel as the...

Our world is exponentially changing in many ways. New technology is not just enabling business, it is transforming. Blockchain, as an...