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Passionate about Service Providers Success at Scale

Founded in 2018, Vendira (Latin for “to sell”) was born of many years working within the IT managed services industry. We have a passion for enabling technology-focused service providers to improve sales, better monetise their service opportunity and deliver superior client service throughout their clients’ lifecycle at scale.

 

Through our experience, we have recognised that there is a set of closely interlinked challenges that providers face today. If not addressed, these can result in poor performance, client and employee dissatisfaction, which ultimately harms revenues.

 

These key challenges can be described as:

 

  • Building and maintaining a quality, current and relevant portfolio of products and services which can be delivered upon. A challenge in today's world of unprecedented continual innovation.

  • The need to be sales competitive, highly productive, financially healthy and well informed in making both design and sales decisions.

  • The need to consistently deliver value and quality client service throughout the client life-cycle while keeping on top of technology lifecycle.

  • The need to create a working environment where people are unburdened and truly enabled to perform – rather than battling content, process and systems to get a product order or quote out the door.

  • Realising an effective sales pipeline to board product revenue reporting solution, providing essential insight and intelligence.

 

Our mission is to help technology-based service providers perform better,

By improving Product Management with a Configure Price Quote (CPQ) to Cash operating model - process, portfolio and systems - and genuinely caring about service delivery, service operations and quality client life-cycle management.

 

We achieve this by providing skills, expertise and experience – consultancy, resourcing, implementation, practical assistance, ongoing maintenance and tailored CPQ education services. See our services page for further information.

 

Our values are simple. We believe in doing the right thing as experts in our field. We know our client's success is our success.

CPQ Podcast

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What we do

Our Offering

With core values centred on Client-Centricity, Innovation & Excellence, Integrity & Transparency, and Quality & Reliability. Vendira cares to understand your business, its processes, people, systems, products and services and works to foster a culture of collaboration and excellence. Our approach is focused on building lasting relationships and creating tangible value for our clients.

How we help your business

Product through Quote to Cash Assessment

In-depth expert assessments of product management through quoting to Client Revenue Lifecycle Management  capabilities cognisant of Service Delivery, Billing and Product Revenue Reporting.

Configure Price Quote (CPQ)

  • CPQ business case through to implementation, training and stabilisation

  • Quote to Order & Revenue Lifecycle Management Process Definition

  • Product Loading and Packaging for Sales, including cost and pricing strategies

  • Ongoing CPQ platform management as a Service

  • Ongoing Product Loading & Packaging as a Service

Operating Model Optimisation

  • Target Operating Model expert advice and assistance 

  • Business process modelling, definition  and standardisation

  • Evolving people, roles and responsibilities

  • Systems process enablement and workflows

  • Cultural change and being a process enabled business

Product Management & Service Readiness

  • Accelerating Productisation (Ready for Sales) for new or evolved Services.

  • Accelerating Service Development (Ready for Service) of new or evolved services. 

  • Pre-built MSP accelerators helping reduce time and cost to value - get ahead of the pack.

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