Product life cycle management

The 'Curate's Egg' of Service Provider Processes

Diane is a Business Process Management and Training Professional with more than thirty years experience in the IT industry..

Product Life-cycle Management (PLM) as a “SERVICE” to sales & service delivery

As product managers we understand the different hats that you need to wear when developing and life-cycling services. Services may need...

3 things to avoid as a product manager for service providers

Product life cycle management for service providers is never easy. It is however fundamental to the overall performance of a business and...